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Shipping and Delivery Policy

Draft dated: 11 November 2026 (Asia/Kolkata)
Effective date: 11 November 2026

This policy describes how access to Instilify is delivered. Instilify is a digital software-as-a-service (SaaS) product. It is not a physical good.

Instilify is operated by Mimansh Verma, an individual / sole proprietor in India, under the trade name Instilify.

  • Address: Bengaluru, Karnataka, India
  • Contact: support@instilify.com | +91 8839913903

1. No physical shipping

We do not ship products, documents, or media by post or courier. There are no shipping charges, packing charges, or delivery timelines for physical goods, because none are supplied.

2. How the Service is delivered

Instilify is delivered electronically over the internet.

After a subscription payment is successfully completed (or after we have otherwise activated your account), access to the Service is typically granted immediately, or as soon as the payment is confirmed by our payment provider.

You access the Service by signing in at https://instilify.com (or any successor URL we notify to you) using the account credentials you created or that we issue to you.

If access is not available shortly after a successful payment, contact support@instilify.com with your account email and payment reference. Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.

3. What is and is not included

Your subscription covers access to the Instilify software features of your plan. It does not include mailbox accounts, Google Workspace or Microsoft 365 licences, internet access, or any physical device. You must arrange those separately.

4. Failed or delayed access

Delivery may be delayed if:

  • payment is pending, failed, or is later reversed
  • the email or account details provided at signup are incorrect
  • we must complete a verification or compliance check
  • there is a temporary Service outage

We will help you restore access once the cause is resolved.

5. Cancellation and refunds

Cancellation and refunds are governed by the Refund and Cancellation Policy, not by physical return of goods. Because the Service is digital and access is delivered immediately, there is nothing to return by courier, and fees already paid are not refunded except for a validated duplicate or erroneous charge.

6. Changes

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

7. Contact

  • Email: support@instilify.com
  • Phone: +91 8839913903
  • Address: Bengaluru, Karnataka, India