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Refund and Cancellation Policy
Draft dated: 11 November 2026 (Asia/Kolkata)
Effective date: 11 November 2026
This policy applies to paid subscriptions to the Instilify software service at instilify.com (the "Service"), operated by Mimansh Verma, an individual / sole proprietor in India, under the trade name Instilify.
- Address: Bengaluru, Karnataka, India
- Contact: support@instilify.com | +91 8839913903
1. Subscriptions
Instilify is sold as a monthly subscription. Current plan prices (Indian Rupees, per month) are final as listed:
- Freelancer — ₹999
- Growth — ₹2,499
- Agency — ₹5,999
- Scale — ₹11,999
Mailbox accounts are not included and are arranged and paid for by you separately.
Unless stated otherwise at checkout, subscriptions renew automatically at the end of each monthly period until you cancel.
2. How to cancel
You may cancel at any time:
- from your account billing settings, when that option is available; or
- by writing to support@instilify.com from the email address on your account
Cancellation stops the next renewal. You keep access until the end of the then-current paid period. We will not charge you for the following period once cancellation is confirmed.
Cancelling the Instilify subscription does not cancel mailbox accounts you hold with Google, Microsoft, or any other provider.
3. No refunds
Instilify does not offer refunds. The Service and access are delivered immediately once payment is successful. Because access is provided at once, fees already paid are not refunded for partial months, unused time, mid-cycle cancellation, reduced use of the Service, or because you later decide not to continue.
The only exception is a duplicate or erroneous charge (a billing error). After we validate the request, we will refund the amount that was incorrectly charged to the original payment method within seven (7) working days. The time the funds then take to appear in your account depends on your bank or payment provider.
If a payment fails or is reversed by your bank or payment provider, we may suspend access until the invoice is settled.
This policy does not limit any non-excludable remedy you may have under Indian law.
4. How to request a billing-error refund
Email support@instilify.com with:
- the email address on your account
- the date and amount of the charge
- a short description of the error or duplicate charge
- a payment reference or screenshot if you have one
We may ask for further information to validate the request.
5. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a revised effective date. Changes will not reduce a refund already due for a validated billing error that occurred before the change.
6. Contact
- Email: support@instilify.com
- Phone: +91 8839913903
- Address: Bengaluru, Karnataka, India